There is a way of listening that allows people to speak authentically, a way of speaking that engages and influences the thinking of others, and a way of managing the conversation that leads to higher levels of accomplishment. This piece looks at six important ideas about how we have influence with others.
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We will never know the full story. Very eye opening piece for @boredpanda and a reminder that empathy is always an option: http://ow.ly/g5S150Bom0w
When called upon in a meeting don't panic, rise to the challenge: http://ow.ly/dY9c50BihOU