There is a way of listening that allows people to speak authentically, a way of speaking that engages and influences the thinking of others, and a way of managing the conversation that leads to higher levels of accomplishment. This piece looks at six important ideas about how we have influence with others.
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Empathy is lacking in most of our workplaces. @emmaseppala talks regaining the skill of empathy: https://t.co/B8JdgwmRSq